Thursday, 25 Jun, 8:30 PM – 9:30 PM
Now more than ever, customers need to have the utmost confidence in their banks and insurance companies. Providing customers with transparency about your data collection processes, self-service control over their personal data, and frictionless access to all products and services is essential to instilling that confidence. At the same time, transparency and personal data control are key elements of addressing requirements in data privacy regulations, including the California Consumer Privacy Act (CCPA).
AGENDA / DISCUSSION TOPICS
Dive into consumer data privacy regulations and get an insider’s view on how your business can address them. Clearly understand how to connect with customers through a self-service portal that puts them in control of their personal data. Learn how other banking and insurance leaders are overcoming these challenges and making data privacy a cornerstone of valuable customer relationships.
James Eardley, Global Director CX Industry Marketing, SAP
Dan Tranter, Customer Data Cloud – Revenue, SAP
Ratul Shah, Director, Product Marketing, SAP
Michael Butterworth, Principal, EY
Scott Margolis, Managing Director, EY
Webinar/Workshop organized by: SAP
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