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Wednesday, Jan 20 @ 12:30 AM


Two of the fastest growing areas in all of technology services continue to be professional and managed services practices – from all sectors of the market. Whether you’re a software provider, hardware manufacturer, healthcare or industrial equipment provider, or a pure-play non-manufacturing organization (what we refer to as a TSP or Technology Services Provider), these services are leading the charge across the industry to develop capabilities that focus more and more on customer outcomes and their realization of the promised value of the underlying technologies.


–  Now that you are developing these services, what can you expect, when you’re expecting to grow?
–  What are the key capabilities that companies develop in their infancy, adolescence, and full maturity in these practices?
–  What sort of financial and performance metrics have others realized in their journeys from inception, through growth and stability?


Jeff Connolly
Sr. Director, Managed Services Research, TSIA

Dave Young
Sr. Director, Professional Services Research, TSIA

Webinar/Workshop organized by: Technology & Services Industry Association (TSIA)

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